Usability Will Save Lives

UX and Usability pundits are having a field day after last week’s Hawaii’s mistaken missile alert of last week. Apparently, the interface for sending out local or state-wide alerts sports a design that is random enough to almost invite missed clicks. Really, really annoying – if a live alert goes out where a drill should have. Really, really life-threatening, when a drill goes out where a live alert should have.

For future reference:

Jared M. Spool (UIE) “The Hawaii Missile Alert Culprit: Poorly Chosen File Names”

and

Kim Flaherty (NN/g) “What the erroneous Hawaiian Missile Alert Can Teach Us About Error Prevention”