The Value of UX – and the Cost of Frustration

Check out Jared Spool’s recent post on the UIE blog: A Proven Method for Showing the Value of Good UX. Spool provides a handy list for calculating actual monetary value – in “frustration costs”. One thing, however, he forgets: The frustration growing among development teams that run in all directions because no one know quite what they’re developing and who they are developing it for. The hours spent in retro-sessions. And the overall cost of job frustration, eventually resulting in having to re-staff crucial positions and the disrupting effects this has on teams that struggle to function as it is.

The Dirty Dozen Roadmap Roadblocks

A bit redundant here or there (the things we won’t do for a catchy headline …), but a good read before any project kick-off with the client.

“A good roadmap keeps your organization on course toward its destination. Stating what you will do and when makes it easy to judge when you fall behind schedule or get detoured by good ideas that just don’t fit your strategic vision.”

Bruce McCarthy @UIE: The Dirty Dozen Roadmap Roadblocks

“Then at the next meeting …” – Wie Engineering und Design bei Apple gemeinsam Produkte entwickeln.

Habt Ihr Euch jemals gefragt, warum die Ärztin Eures Vertrauens Euren Puls auf der Unterseite des Handgelenks spürt, da, wo die Adern laufen, aber die Apple Watch Eure Herzfrequenz (im Volksmund synonym mit Puls) an der Oberseite? Oder wie die Watch es schafft, die Herzfrequenz halbwegs akkurat zu messen, obwohl die Uhr angenehm locker am Handgelenk hängt? Continue reading ““Then at the next meeting …” – Wie Engineering und Design bei Apple gemeinsam Produkte entwickeln.”